In an effort to provide the highest quality of service to our patients, Wheatfield Pediatrics will offer automated courtesy calls, through a system known as HouseCalls, to remind you of your next scheduled appointment and yearly physical recall notifications by telephone, text message or e-mail as of August 1, 2010.
You will receive a call 2 days before your appointment to give you the day, date and time of your appointment. You will also be able to either confirm or cancel your appointment by using your telephone keypad and pressing the following keys anytime during the message:
Press the 1 key to confirm your appointment
Press the 2 key to replay this message
Press the 3 key to cancel your appointment
If you are unavailable when the call is made and have voicemail or an answering machine, the system will leave you a brief message. We will schedule you to receive your appointment reminder between 5 pm and 8 pm.
Please see a receptionist or call our office to complete a brief form choosing the method you would like to be reminded of your future appointments by either telephone, text message or e-mail.
Please note that Wheatfield Pediatrics will not be held responsible in the event your electronic message is not transmitted due to technical problems by your e-mail provider or other internet difficultiues. All personal identifying information is encrypted and your message will not be internally or externally forwarded to other third parties.
